SHIPPING

Overnight Shipping Rates

Where do we ship?

We ship anywhere in the United States including Alaska and Hawaii.  We ship your order overnight via GLS in California and FedEx for outside of California.

      Inside California*     
                          
      Weight          Shipping Rate     
              
  1 - 10 lbs.            $29.99                   
   11 - 20 lbs.            $34.99                

   21 - 40 lbs.            $49.99              
   41 lbs. +                 Call Us             

*Does not apply to zip codes beginning with 955, 960 - 966  

    Outside California**

    Weight         Shipping Rate
                                 
   1 - 10 lbs.            $49.99
   11 - 20 lbs.          $69.99
   21 - 40 lbs.          $99.99

   41 - 50 lbs.          $199.99

**Alaska and Hawaii beginning at $75
Note: Packaging Fees Apply

 Shipping Schedule

  • Orders placed Monday through Thursday before 12PM PST. will ship to arrive the next day.

  • Orders placed after 12PM Thursday through Sunday will ship Monday to arrive on Tuesday.
     

Saturday Delivery
For an additional $25 FedEx surcharge, we can arrange a Saturday FedEx delivery when order is placed no later than Friday by 12PM PST.  Please add FEDEX Saturday Delivery to your CART at CHECKOUT.
 

Notes

  • It may be necessary to delay shipping a day for some items so that we can procure the freshest product possible.  

  • Non-perishable items will be shipped via FEDEX or UPS GROUND service.

  • Due to increased FedEx Hazardous Materials Fee, we are no longer adding dry ice with our frozen shipments.  If you wish to add dry ice to your order, please add to your cart by clicking here.
     

Payment
We accept Visa, Mastercard, American Express, Discover and PayPal.


Refund Policy
Items are sold and guaranteed to be fresh when delivered.  If you aren't happy with the quality of your products, simply contact us within 24 hours for a return authorization form to return product for a full store credit.  To request a refund please call us at 877-552-4467. 
 

Free Shipping?
Yes! Orders Over $300 ship for free with coupon code: SHIP4FREE
 

How is my order shipped?

In most cases, your seafood will be vacuum sealed in one pound packages so if your order was 5 pounds of Salmon fillet; you would receive (5) one pound packages unless you specify otherwise.   Your seafood then goes into one of our custom size styrofoam boxes with a sufficient amount of frozen gel packs (or dry ice if added to the cart). This box is then put into a corrugated cardboard box. 
 

Products received will be partially thawed but kept cold enough from the frozen gel packs to be refrozen if desired.

If you have ordered a frozen product that you would like to remain frozen upon arrival, please add dry ice to your cart.

Our shipping team will add a divider inside the styrofoam box to any order that has fresh and frozen product to keep the fresh seafood and the frozen seafood separated. Your order will be packaged to withstand a 2-day transit even though we  will ship overnight to ensure you receive the freshest products. 
 
When will my order ship?
With the exception of holidays; all orders placed Monday - Thursday before noon will ship that same day for delivery the next day.  We do not have delivery options available for Monday or Sunday arrival. 
 

What if my order gets lost or delayed?
We have direct communication with UPS and FedEx if something does goes wrong in the transit of your package.  In the event your shipment gets loss/delayed causing product loss your payment will be refunded immediately.  If you're not happy with the quality of your seafood, simply contact us within 24 hours for a return authorization and return your product for a full store credit.